SoftSwitch

The DST is all-in-one resources with modular structure for logging and monitoring behind PBXs and fits into a variety of PBXs extension tapping environments, including connection between the PBX and the proprietary handsets providing passive monitoring of the voice conversation and D-channel (call control). A variety of telephony actions, such as call taken and key pressed are automatically decoded and sent to recording applications for a powerful set of functions and high integration with PBXs. This makes DST a reliable and cost-efficient single-slot solution for call logging applications developers.

KEY FEATURES AND BENEFITS
Multiple PBX support
A single board interfaces with a majority of PBXs on single hardware platform. With much field expertise, Synway can configure for your PBXs. Structured with motherboard and functional module architectures, a single DST board can be configured freely from 4 to 24 ports based upon special application needs.

Free Configuration
Structured with motherboard and functional module architectures, a single DST board can be configured freely from 4 to 24 ports based upon special application needs.

Firmware Upgraded
No need for hardware change and special upgrading tools, a simple firmware upgrade allows DST to fit into different PBX environments.

On-Board Audio Jack
Monitors up to 24 ports in real-time or playback audio files with on-board audio jack resources.

Wide Spectrum of Trigger Events
DST initiates and terminates recordings based on voice activity, raw D-channel, DTMF, programmable tone analyzers, and Call Progress Monitoring (CPM) events.

Voice Processing Capability
A large selection of voice CODECS for developers,including G.729A, G.711 A-law, ?-law, Linear PCM,IMA-ADPCM, MP3, and support VOX format .

Support Direct Windows WAV Format
Data is saved in WINDOWS WAV format directly, and can be played out by sound card with no format conversion.

Security for User Software
The built-in authorized code identification circuit is included to provide an exclusive authorization code for protecting users' software security.

Tap Environment
DST is designed for tapping behind a proprietary PBX. Residing between the PBX and agent phones, the high-impedance DST records both sides of a call without interrupting service. The DST is available in 4, 8, 12, 16, 24 port configurations. The Synway' s in-house unified API supports a total of 480 ports per system. As a result, the DST is ideal for low to high-density environments.

Extensive PBX Support
Compatible with international deployments, the DST taps 2-wire, 4-wire, BRI and full duplex PBX's. The list of PBXs the DST supports is constantly growing. Please feel free to contact Synway for custom configuration.

Tap Failure Detection
Support detection for malfunction of hardware platforms and digital telephone as well as digital line interruption.